Privacy Policy of Customer Personal Information

Effective Date: June 28, 2018

Clek has created this privacy policy in order to demonstrate our firm commitment to preserving your privacy as it relates to the collection, use and disclosure of personal information on www.clekinc.com, and in any other dealings we may have with you, for example, via email, phone, or a voluntary questionnaire.

Personal information is information that is personally identifiable about you. Personal information may include your first and last name, home or other physical address which includes the name of a street and the name of a city or town, age, income, date of birth, ethnic origin, credit card information, email address, telephone number, any other identifier that allows a specific person to be contacted either physically or online, or any other information collected from the person that’s maintained by the operator in combination with an identifier in a form that makes the information personally identifiable, as the case may be. Visitors to this website are not requested to reveal any personal information merely by browsing. However, if you use certain features of our site such as signing up for a newsletter or purchasing a product, you may need to provide personal information to us.

Orders, Registrations and Communications

Our website has registration and order forms allowing users to give us contact information, to order products, and to subscribe to our newsletter. Personal information from these forms are used to send users information about our company and its products (provided they have indicated they would like to receive such material) and to allow us to process orders. Users may opt-out of receiving future emails by using the opt-out feature in the email message, and may change or update personal information in our records by contacting our Customer Service who can help direct the call to the appropriate department within Clek at 1.866.656.2462.

We may also collect personal information when we communicate with you by email or phone to address your order, questions, requests, or if you agree to participate in a voluntary Clek questionnaire.

Information Sharing

Our sales and customer service providers may access your personal information in order to assist in processing your orders and requests. For example, we use Shopify to power our online store. You can learn more about how Shopify uses your personal information here.

Clek does not otherwise disclose, sell or lease to any third party, either free of charge or for remuneration, any personal information that you provide on this site without your permission, unless required to do so by law.

Website Tracking Privacy Principles

In some cases, we collect information about you that is not personal information. Examples of such information include the type of Internet browser you are using, the type of computer operating system you are using and the domain name of the website and/or Internet Service Provider through which you are linked to this site. Such visitor data may be used to improve the content of this website and to help us determine which features and services are most important to its visitors. This is done through the use of standard technology called cookies.

Do Not Track

Some browsers support a “Do Not Track” (or, DNT) feature, a privacy preference that users can set in certain web browsers, which is intended to be a signal to websites and services that you do not wish to be tracked across different websites or online services you visit. Our website does not currently recognize or respond to DNT signals, so DNT settings do not change the way the website operates.

Please note that we cannot control how third party websites or online services you visit through our website respond to Do Not Track signals. Check the privacy policies of those third parties for information on their privacy practices.


Our website uses minimal cookies to deliver content specific to your interests. The cookie information does NOT include personal data such as name, age, phone number, email address or mailing address. If you would prefer, you can set your browser to reject cookies.

In addition, third parties that are unaffiliated with us may also collect information about you, including tracking your browsing history, when you use our website.  We do not have control over these third party collection practices. If you wish to minimize these third-party collections, and you can adjust the settings of your browsers or install plug-ins and add-ins.

Google Inc.  (“Google”) is one example of a service provider that uses cookies or similar technologies to collect information about your browsing activities over time and across different websites following your visit to our website.  Google Analytics is a web analytics service provided by Google that uses first-party cookies to track Users’ interactions and collect other information about how you use our website.  Google Analytics collects information anonymously.  We then use the information to compile reports, including usage trends, to help us improve our website.  You can opt out of Google Analytics without affecting how you visit our website.  For more information on how Google uses this data, click here, or review the Google Analytics Terms of Service.  For more information about opting out of being tracked by Google Analytics across all websites you use, please click here.

Certain websites you visit may provide options regarding advertisements you receive.  If you wish to minimize the amount of targeted advertising you receive, you can opt out of certain network advertising programs.  For more information or to opt out of certain online behavioral advertising, please click here.


This site may contain links that take you to other websites. This privacy policy does not extend to the data collection practices of third parties and Clek does not assume any responsibility for the privacy practices, policies or actions of third parties. You should read the individual privacy policies of such sites and make an informed decision as to whether or not you wish to use those sites based on their privacy practices.


We employ third party companies to monitor and analyze web traffic and track of User behavior.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics, Remarketing & Behavioral Targeting

Analytics, Remarketing and Behavioral Targeting are services provided by third parties, including Google, Facebook, Pinterest and others. These services enable tracking and analysis of the activity of visitors (users) to websites operated by Clek Inc. and connect them with advertising networks.

Third-party vendors, including Google, Facebook, Pinterest and others show ads for Clek on sites across the Internet. Additionally, third-party vendors, including Google, Facebook, Pinterest and others, use cookies to serve ads based on a user’s past visits to websites operated by Clek.

For more information on the privacy practices of Google, please visit Google’s Privacy Policy: https://policies.google.com/privacy

You can learn more about how Google uses data when you use our sites or applications, and find information about how you can opt out by visiting: www.google.com/policies/privacy/partners/

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

You can learn more about how Facebook uses data when you use our sites or applications, and find information about how you can opt out by visiting: https://www.facebook.com/help/164968693837950

For more information on the privacy practices of Pinterest, please visit Pinterest’s Data Policy: https://policy.pinterest.com/en/privacy-policy

You can learn more about how Pinterest uses data when you use our sites or applications, and find information about how you can opt out by visiting: http://help.pinterest.com/en/articles/personalization-and-data.

Live Chat & Email Communications

Clek Inc. uses services provided by Zendesk, Inc. to provide support services, including a live chat module, on websites operated by Clek Inc.

Personal data is collected through the delivery of these services, including your address, first and last name, contact information, communication logs and your usage data.

You can learn more about how Zendesk uses data when you use our sites or applications by viewing their privacy policy here: https://www.zendesk.com/company/customers-partners/privacy-policy/

Clek Inc. uses Mailchimp (The Rocket Science Group LLC) to collect email addresses, names, addresses, usage data and cookies in order to deliver email communications.

You can learn more about how Mailchimp uses data when you use our sites or applications by viewing their privacy policy here: https://mailchimp.com/legal/privacy/


If you submit an inquiry to us, any personal information you might submit at the same time will only be used by Clek employees or its affiliates who need to have access to it in order to respond to your inquiry. Your personal information is retained only as long as required for the purposes for which it was initially collected or in accordance with other statutory requirements.

Unauthorized Use of Information

Clek uses various methods to ensure the protection of your personal information. While these methods are considered to be effective, we cannot guarantee that such information will not be lost, used unlawfully or modified in a fraudulent manner since no data transmission over the Internet can be guaranteed to be completely confidential. Consequently, we bear no liability for the use that may be made of the information by any third party.

Changes to our Privacy Policy

We may, in our sole discretion, change this Privacy Policy from time to time. Any and all changes to this Privacy Policy will be reflected on this page and the Effective Date will be stated at the top of this Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. You should regularly check this page for any changes to this Privacy Policy. We will always post new versions of the Privacy Policy on the website. However, we may, as determined in our discretion, decide to notify you of material changes made to this Privacy Policy via email or otherwise.  Accordingly, it is important that you always maintain and update your contact information. We will ensure that any change to this policy is in compliance with the laws in effect in the United States and Canada with regard to this Privacy Policy.

Your continued use of the website or communication with us after the updated Privacy Policy has been posted (or any other indication of your consent) will constitute your acceptance of the updated Privacy Policy.

Please note that we may condition your continued access to our website on your consent to changes to this Privacy Policy.

How to Contact Us

If you have any comments, questions or concerns regarding Clek’s privacy policy or practices, please contact our Customer Service.

Notice to California Residents / Your California Privacy Rights

California Civil Code permits California residents to request that we not share your personal information with third parties for their direct marketing purposes. If you are a California resident, you may contact privacy@clekinc.com to request information regarding whether and how we share personal information with third parties for their direct marketing purposes and/or to request that such information not be shared with third parties for such purposes.